Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register for services, express interest in our global partnership gateway, or contact us.

Identity Data: Name, email address, phone number, and mailing address.
Professional Data: Company name, job title, and partnership or business inquiry details.
Communication Data: Records of correspondence when you contact our support or sales teams. You can always choose not to provide this information, but it may prevent you from using some of our services.

2. Automated Data Collection

When you visit our site, we automatically collect certain technical information about your equipment, browsing actions, and patterns.

Usage Data: Details about how you use our website, including pages visited, services viewed, and the duration of your visit.
Device Data: Internet Protocol (IP) address, browser type and version, operating system, and unique device identifiers.
Tracking Technologies: We use cookies and similar technologies (web beacons) to collect this data and enhance your experience. This automated data helps us improve website performance and better understand user needs.

3. How We Use Your Information

We use your personal data for legitimate business interests, including providing and improving our services, managing our relationship with you, and complying with legal obligations.

To process your registration and manage your account access to the global gateway for referrers.
To fulfill your requests, including facilitating connections with our payment and banking institutions partners.
To communicate with you regarding security updates, service changes, and Nexo partnership opportunities. We only use your information when the law allows us to and where it is necessary for the performance of our contract with you.

4. Disclosure of Your Information

We may share your data with trusted third parties to facilitate our services, strictly under confidentiality agreements and compliance with this policy.

Nexo Partners: With affiliated payment and banking institutions solely for the purpose of initiating a referrer partnership as you requested.
Service Providers: With vendors who provide support services like web hosting, data analysis, and email delivery.
Legal Compliance: When required to do so by law, court order, or governmental regulation to protect our rights or the safety of others. We do not sell your personal data to any third parties for marketing purposes.

5. Data Security Measures

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

We limit access to your personal data to employees, agents, contractors, and other third parties on a need-to-know basis.
They will only process your personal data on our instructions and are subject to a duty of confidentiality.
We have procedures to deal with any suspected data breach and will notify you and any applicable regulator where legally required. However, the transmission of information via the internet is never completely secure, and we cannot guarantee absolute security.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, or erase your data.

Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Ask us to correct any incomplete or inaccurate data we hold about you.
Right to Withdraw Consent: Where we rely on consent to process your data, you can withdraw that consent at any time. To exercise any of these rights, please contact us using the details provided below.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements.

For determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data.
We also consider the potential risk of harm from unauthorized use or disclosure of your personal data.
Data retention must comply with applicable legal requirements. In some circumstances, you can ask us to delete your data sooner.

8. Cookies Policy

Our website uses cookies to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse.

Essential Cookies: Necessary for the operation of our website (e.g., security, authentication).
Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how they move around our website.
Functionality Cookies: Used to recognize you when you return to our website and personalize content for you. You can set your browser to refuse all or some browser cookies, but note that some parts of the website may become inaccessible or not function properly.

9. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you.

We do not control these third-party websites and are not responsible for their privacy statements.
We encourage you to read the privacy policy of every website you visit after leaving our site.
This policy applies solely to information collected by Nexo. We hold no responsibility for external site practices.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that we have collected personal data from a minor without verification of parental consent, we take steps to remove that information from our servers.
We encourage parents and legal guardians to monitor their children's Internet use and to help enforce this Policy. Parental guidance on Internet use is highly recommended.

11. Changes to the Policy

We reserve the right to update this privacy policy at any time. The updated version will be indicated by a revised "Last Updated" date and will be effective as soon as it is accessible.

We will notify you of any material changes by posting the new policy on our website.
You are responsible for periodically reviewing this policy.
Your continued use of the service after a change means you accept the new policy. Please check this page frequently for updates.

12. Contact Information

If you have questions or comments about this policy, or would like to exercise your legal rights, please contact our Data Protection Officer at:

Email: info@nexo.vip